Credit Us With Some Common Sense, Part 2

| Working | June 27, 2016

(I work in the quality department of a call center for a large bank that has branches across the country. This is a one of the calls I listened to:)

Member: “I would like to do a cash advance from my credit card and deposit to my checking.”

Representative: “Okay, is your cash advance on your account?”

Member: “…”

Representative: “Is your cash advance with the bank?”

Member: “Transfer me to the branch; I can’t handle the call center right now.”

 

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