Crazy Is Flowering

(I work in a flower delivery company call center, in customer service. We take orders and send them out to local floral shops all over the country. I’m working in ‘order modification.’)

Me: “Thank you for calling. This is [My Name] speaking. Can I start by getting your name?”

Customer: “My name? Why do you need that?”

Me: “I need to identify who is calling and how to address you, but that’s okay. Can I have your recipient’s name?”

Customer: “Recipipant? What’s a recipipant?”

Me: “Well, ma’am, the RECIPIENT is who is getting the flowers. May I have their name?”

Customer: “Well… I don’t know what a recipient is but the delivery getter’s name is [Recipient]. I need you to change my order. I need you to change my name to spell it the correct way.”

Me: “Ma’am, I was able to find your order by the recipient’s name. I can change your spelling of your name for you. Can you tell me the correct spelling?”

Customer: “No. I will not tell you. You have no right to ask me things this personal. You can fix it yourself. Goodbye.” *hangs up*

Supervisor: “I didn’t know you were so intrusive and psychic. How do you get all the crazies?”