Crashing Into Customer Entitlement

, , , | Right | March 13, 2020

(One day, there was a big crash on the interstate entrance to our establishment. Therefore, our servers got trapped in traffic and we only had three on the floor, so we went on a wait.)

Me: *calling a waiting customer’s name*

Customer: “Finally!”

Me: “How are you today?”

Customer: *sees the empty tables* “Why the h*** are you on a wait when you have all these empty tables?”

Me: “Due to the crash, we are short-staffed—”

Customer: “Just because you can’t get your employees to work it doesn’t mean you have to make your customers wait. This is bulls***.”

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