Crafty Ways To Get Craft Sales
I’m attempting to call a customer about an appointment they’ve missed. It rings and someone picks up, but it’s not who I’m attempting to call.
Me: “Hi, this is [My Name] with [Store]. Can I speak to [Customer]?”
Person: “Uh, I don’t know a [Customer].”
Me: “Is your number [phone number]?”
Person: “Yeah, I got it recently, so they may have changed their number.”
Me: “Oh, all right! Thank you for letting us know!” *Pauses* “Would you like to sign up for a learn-to class for $20?”
The person got a kick out of it but declined.
Question of the Week
Have you ever served a bad customer who got what they deserved?
