Crafty Descriptions
An interesting thing about working at an arts and crafts store is learning how to decipher the odd ways in which customers explain what they are looking for. One day, a customer comes up to me and describes what she wants.
Customer: “Well, it’s hard on the outside, and squishy on the inside… and you can write on it.”
Luckily, I knew what she was looking for: foam board!
Question of the Week
Have you ever served a bad customer who got what they deserved?
