CPR = Cranky Patient Rant

I work at a medical clinic which also offers small cosmetic surgeries, and at this time, I was working at the front desk.

Before a surgery, we need patients to fill out a pre-operative questionnaire, where we also ask for permission to start CPR in case something happens (which never happens).

This lady, eighty-one years old, starts throwing a huge fit about how she suddenly has to think about this life-saving stuff, and if we want her to die, that we have really confronted her with death… and for surgeries in other hospitals, they have never asked her about this.

Meanwhile, we were super busy and really understaffed, so it was just me, my colleague, and ten other patients listening to this lady rant for fifteen minutes. In the end, she just threw the paper over the desk and stormed off, saying that maybe now she doesn’t want the surgery anymore.

She wanted an eyelift surgery.