Courtesy Falls On Deaf Ears

| IL, USA | Working | August 17, 2013

(Many of my coworkers occupy their time making rude comments about people while hiding behind the tall display counter. A very pleasant woman I recognize comes in to browse, but one of my coworkers reaches her before I can.)

Coworker #1: “Is there anything I can help you with today?”

(The customer does not respond.)

Coworker #1: *passive-aggressively to herself* “Well, fine then, never mind.”

(Another coworker gets the customer’s attention and takes her order. This customer has a noticeable speech impediment. Upon hearing it, my two coworkers look at each other behind the counter and smirk. Once Coworker #2 has taken the customer’s order to the front so she can pay, she comes back and laughs with Coworker #1.)

Coworker #2: “Did you hear her? What was with that?”

Coworker #1: “I don’t know; she was a little rude anyway.”

Me: “Seriously? She’s DEAF. That’s why she didn’t respond at first, and that’s why she speaks differently.”

Coworker #1: “…oh, well…”

(Neither looked especially remorseful. This customer was not aware of what my coworkers were doing, and I’m grateful they didn’t ruin her day.)

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