Coupon And On And On, Part 5

(A customer comes to the register with an arm load of items.)

Customer: “Excuse me. I left my coupon at home. Do you have any that I can use?”

Me: “I’m sorry, ma’am. The coupons are sent out in the mail. We don’t get any in the store.”

Customer: “You are lying! You have plenty of coupons! I want to talk to your manager!”

Me: “I am the manager on duty today.”

Customer: “This is ridiculous! You want me to drive all the way home and then drive all the way back just to use a coupon?! You just don’t want me to have one!”

Me: “Ma’am, I assure you—“

Customer: “No, forget it!”

(The customer proceeds to throw at me all of the items she was going to buy.)

Customer: *storming out)* “I am never shopping here again!”

(The customer has been back several times, asking different employees for coupons and then throwing tantrums when we tell her that we don’t have any.)