Count One’s Chicken Sandwiches Before They Hatch
(I work in a popular fast food restaurant that has a lot of different options for chicken sandwiches and wraps as well as burgers.)
Customer: “I want a crispy chicken sandwich.”
Me: “Okay, which one?”
Customer: “The crispy one.”
Me: “We have multiple chicken sandwiches; you can get any of them as crispy or grilled chicken.”
Customer: “I just want a chicken sandwich!”
Me: *deep breath* “Our chicken sandwiches are numbers eleven, twelve, and thirteen on the menu board, sir.”
Customer: “Oh… how much is it?”
Me: *sigh* “The number eleven is $4.99, the number twelve is $4.89, and the number thirteen is $4.49.”
Customer: “I’ll take the one that’s four.”
(The customer’s wife wound up taking over after that. Thank god.)
Question of the Week
Have you ever served a bad customer who got what they deserved?