Counseling Is Not Their Calling

, , , , | Right | February 9, 2018

(I’m the scheduler and operator for a counseling office.)

Me: *answering phone* “Good afternoon. This is [Counseling Office], [My Name] speaking. How may I help you?”

Caller: “Uh… Who is this?”

Me: “[My Name] with [Counseling Office]. How may I help you?”

Caller: “Um. What is this place?”

Me: “We’re a counseling office.”

(I was thinking, “Shouldn’t you know, since YOU called US?”)

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