Cost You Down To The Bone
(My colleague and I work in the gift shop of our local museum, where we tend to have rather high-priced, locally-made products. The customer in question is a man with his ten-year-old daughter. She is interested in a scoop-shaped drinking vessel made of bone from a bear, and it’s 50% off.)
Me: “That’ll be [amount].”
Customer: “WHAT?!”
Me: “It’s actually 50% off…”
(He starts to scream and walk off, dragging his daughter by the hand.)
Me: “It’s a unique handmade product made of natural materials, which is why the price is a bit—”
Customer: “NO, IT’S NOT! BULLS***! I CAN MAKE THAT MYSELF!”
Me: “Oh. Okay, then.”
(He stormed out, leaving me and my colleague staring after him in bewilderment.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.