Cordless & Clueless
Customer: “Hi, I’m looking for a cordless phone.”
Me: “No problem, they’re just over here.”
Customer: ‘I’m wanting one without batteries and that you plug into the mains, do you have any?”
Me: “That would defeat the point of a cordless phone wouldn’t it?”
Customer: “No, I had one last time!”
Me: “Was it like this?”
(I show her the corded phones.)
Customer: “Yes! See, a cordless phone you plug in!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
