Congra-duh-lations

(A customer comes to pick up her cake. I hand it to her and she starts to laugh.)

Customer: “You’ve spelled this wrong, honey.”

Me: “Oh, I’m sorry. I can fix it for you right away. How do you spell the name?”

Customer: “The name is right. It’s ‘Congratulations’ you’ve spelled wrong.”

(I look at the cake but see no error.)

Me: “I’m sorry, but I don’t see a mistake.”

Customer: “Right here. You’ve spelled it with a ‘t’ instead of a ‘d’. It’s okay. You can just give me a discount and I’ll go on with it.”

Me: “Ma’am, I’m sorry, but I’m not authorized to give discounts.”

Customer: “I want to speak to the manager.”

(Long story short, we ended up having to find a dictionary to prove I had spelled it right. She didn’t get a discount.)

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