Confrontation Is In Their Jeans

, , , , | Right | May 29, 2018

(My mom works at a well-known department store. She answers the phone in a department that is not actually hers, but no one else was around to take the call. A woman is looking for a specific pair of jeans in a different size; she already owns one pair. She is on the phone for about twenty minutes, and this is the gist of the conversation.)

Mom: “[Store], miss’s department. My name is [Mom]; how can I help you?”

Customer: “I’m looking for a pair of [Brand] jeans in a specific color.”

Mom: “Okay, what color are you looking for?”

Customer: “I don’t know what color; there should only be, like, three.”

Mom: “There are more than three colors; it should say which on the tag.”

Customer: “I’ve worn these jeans; there is no tag!”

(After a while, my mom figures out that they don’t have what she’s looking for in the store.)

Customer: “Well, when are you getting more?”

Mom: “I don’t know if we will be; corporate sends us whatever they want to, but you can order them online, if you like.”

Customer: “I don’t have a computer!”

Mom: “Well, you can come to the store and order it from the kiosk.”

Customer: “I’ll get it in 24 hours if I order from the kiosk, right?”

Mom: “That’s only if we have them in store.”

Customer: “Why would I order them from the kiosk if you already have them?”

Mom: “Because we don’t have them.” *this continues for a while longer, and my mom eventually gives up* “Would you like to speak to a manager?”

Customer: “Would you like to shove it up your a**?”

(That’s when my mom hung up on her.)

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