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Computer See, Computer Do

| Right | August 19, 2011

Customer: “So, I bought this printer from you and set it all up. My computer keeps saying ‘printer not found’.”

Me: “Well, that doesn’t sound right. Could you tell me what you have tried so far?”

Customer: “Well, I turned the screen towards the printer, but the computer still keeps telling me that it can’t find the printer…”

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Tell us your story about a customer who couldn't understand the most simple concept.

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