Comprehensively Owned
Call Center | Right
| June 23, 2015
Me: “Thank you for calling [Company]. Can I start by getting your customer number?”
Customer: *says customer number extremely fast in irate tone*
Me: “I’m so sorry, sir, I didn’t catch that. Could you say that one more time?”
Customer: “Um, if you’re going to help me I’m going to need you to comprehend what I’m saying.”
Me: “Um, if I’m going to help you I’m going to need you to speak at a rate that is comprehensible to human hearing. So one more time; customer number, please?”
(They were polite after that.)
