Complete Lack of Section Direction
(My mom is shopping at a large chain bookstore soon before Christmas and is wanting help finding the science fiction section.)
Mom: “Excuse me. Where is the science fiction section?”
Employee: *looks extremely baffled* “Well, we have science and fiction sections.”
Mom: “Oooookay. What about the historical fiction?”
Employee: “I don’t think we have a section for that. Only one person writes it.”
(She just gave up and found them herself.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.