Complaining To Have Nothing To Complain About, Part 2

| Right | September 9, 2016

Me: “Hi, welcome to [Restaurant]. What can I get you today?”

Customer: “I’ve had a really bad day so far! I’ll have a double shot espresso with extra cream.”

Me: “Oh, no! I’ll make sure to give your order extra attention to try and cheer you up.”

Customer: “Thank you!”

(I make her coffee, and place it down on her table.)

Customer: “Wow, that was quick!”

Me: “Yeah, and just so you know, there’s cream and sugar on the table over by the entrance.”

Customer: “Thanks again.”

(About five minutes later she starts screaming at my coworker.)

Customer: “I DEMAND TO SPEAK TO [My Name]! RIGHT THIS INSTANT!”

Coworker: *on the verge of tears* “I’ll go get him…”

Customer: “These people…”

(My coworker comes over to me.)

Coworker: “[My Name], [Customer] wants you…”

Me: “I know…”

(I walk to her and she immediately starts yelling at me.)

Customer: “THIS COFFEE IS BETTER THAN I EXPECTED! I DEMAND A COMPENSATION DRINK!”

Me: “Isn’t it good if the drink is better than you expected?”

Customer: “NO!”

 

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