The Competition Can Keep Her

(I work at a dry cleaner located in the same mall as another. We are confused with them quite often, as their outside sign is much larger.)

Me: “Welcome to [Dry Cleaner]!”

(The customer hands me a ticket from a competitor.)

Me: “Sorry, ma’am, this is from [Competitor], which is at the other end of the—”

Customer: “NO! I know this is [Competitor]! I have been doing business with you for ten years!”

(I show her the many differences between the types of tickets used and explain I have been working here for twelve years.)

Customer: “You are a stupid idiot! How dare you call me a liar?!”

Me: *still trying to be patient* “Ma’am, we often get mistaken for [Competitor] because of their sign.”

Customer: *she starts pounding on counter* “You are dumb! I see you have tattoos; I bet you do drugs, too!”

Me: “Ma’am, I assure you that your clothing is not here, and I am asking you to leave or I will call the police and have you removed.”

Customer: “F*** you!”

(She stormed out and tried to slam the door. It was funny watching a person try to slam a door with a pneumatic door-closer.)