The Competition Can Keep Her
(I work at a dry cleaner located in the same mall as another. We are confused with them quite often, as their outside sign is much larger.)
Me: “Welcome to [Dry Cleaner]!”
(The customer hands me a ticket from a competitor.)
Me: “Sorry, ma’am, this is from [Competitor], which is at the other end of the—”
Customer: “NO! I know this is [Competitor]! I have been doing business with you for ten years!”
(I show her the many differences between the types of tickets used and explain I have been working here for twelve years.)
Customer: “You are a stupid idiot! How dare you call me a liar?!”
Me: *still trying to be patient* “Ma’am, we often get mistaken for [Competitor] because of their sign.”
Customer: *she starts pounding on counter* “You are dumb! I see you have tattoos; I bet you do drugs, too!”
Me: “Ma’am, I assure you that your clothing is not here, and I am asking you to leave or I will call the police and have you removed.”
Customer: “F*** you!”
(She stormed out and tried to slam the door. It was funny watching a person try to slam a door with a pneumatic door-closer.)
Question of the Week
Who is the worst person you’ve ever worked with?