Committing Career Suicide
(I used to volunteer with a suicide prevention charity while at university. I put it on hold while I moved around the country looking for a job. Once settled down, I start up again working on Saturday evenings. A month later, my employer has fired a manager to cut back on costs, and for us agreeing to jointly fulfill the role, we have each gotten a small increase in wages. Said manager was also involved in the night shifts, which we now have to fulfil.)
Manager: “All right, so it’s [My Name] and [Coworker] on Saturday and Sunday… [My Name] Saturday and [Coworker] Sunday.”
Me: “I’d rather we switched. I’m busy Saturday evenings.”
Coworker: “I don’t mind switching.”
Manager: “No, you have that report due in on Mondays, and you can’t do it if you have worked the Sunday shift.”
Me: “I can do the report on Sunday. It doesn’t take long.”
Manager: “No, that won’t work.”
Coworker: “[Manager], it’s fine. I’ll do the Saturday.”
Manager: “No, [My Name] is new, and he has to learn proper respect and authority. He will work Saturday.”
Coworker: “Mate, he volunteers with [Charity] on Saturdays. Also I have been here long enough to learn ‘respect and authority’ and I say I’m working the Saturday!”
(Our manager scoffs at us but eventually lets us switch. I arrive at my next shift with Charity, and am told someone has been ringing in every few minutes. We suspect it might be a prank caller, or someone who is in distress and is unable to maintain the call. We’re on alert, though, in case they phone back. I end up being the next person to take the call.)
Me: “[Charity]. This is [Alias]—”
Manager: *recognising my voice* “No, you’re [My Name]. It’s [Manager]. I’ve been calling all night to see if you actually do work there and not just being lazy… See you on Monday!” *hangs up*
(The others at Charity weren’t happy with me, and I had a few choice words for Manager when I got in. He didn’t understand how inappropriate it was to flood a suicide prevention service to prove someone volunteered there.)
Question of the Week
Have you ever served a bad customer who got what they deserved?