Commission Impossible, Part 2

I work at a department store in the women’s shoes department. Our customer base mainly buys clearance items and rarely spends more than $40. Every day, I watch as customer after customer asks if they can use coupons, get an extra few percentage points off the price, or get any discount possible.

One customer took the cake over every other one. She was buying eighteen pairs of clearance shoes. As I work off commission, and this was a pretty large sale, I basically ran around the stockroom to gather these shoes.

I brought them all out neatly stacked in their boxes and rang them up at the register for her.

Me: “Your total is $236.”

Customer: “Can I use my 20% off coupon?”

Normally, h*** yeah, you can use that coupon, but on this day, we were having a sale.

Me: “Ma’am, since all clearance shoes have been marked down 80%, and are roughly $10-20 per pair, coupons are prohibited.”

The customer goes from silent to screaming:

Customer: “Then get me your manager! If I’m asking for something and you can’t do it, then you get a manager who can, idiot! You shouldn’t be allowed to work here if you don’t even know that!” 

My manager finally came, and when she re-explained that coupons weren’t allowed for this particular sale, the woman still bought all eighteen pairs for $236, but…

Customer: “I want someone else to ring it up. I don’t want you to make any commission on the sale!”

Little did she know the other salesperson rang it up using my ID number, dumb b****.

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Commission Impossible