Coming Soon: Laptop Loofas
Customer #1: “This cell phone doesn’t work anymore. I want you to replace it.”
Me: “When did it stop working?”
Customer #1: “After I brought it in the shower.”
Me: “If it got wet, it’s probably not going to work at all, and it won’t be covered by the warranty.”
Customer #1: “I don’t understand. If it doesn’t work anymore, you’re supposed to replace it. It should work in the shower.”
Me: “Well, no. Like any piece of electronics, it’s not going to work if you get it wet. Would you bring your laptop in the shower?”
Customer #2: *interjecting* “I bring my laptop into the shower all the time.”
Me: *facepalm*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
