Coming From An Anti-Trust Fund

, , , , | Legal | January 11, 2019

(I’m working as a cashier in a computer retail store. I haven’t had much experience with scams at the register. The policy is that if a card does not go through the card reader, we can enter it in manually, but if it’s still rejected a phone number will automatically pop up on the registers for us to try and call to authorize the purchase with a code they give us. A lot of the time this will happen if it’s a large, out-of-the-ordinary purchase. This gentleman comes up to purchase multiple Apple products worth $5,000.)

Me: “Okay, your total is [amount]. How would you like to pay?”

Scammer: “Oh, I have this credit card, but it’s not like a normal credit card. It’s for a trust fund, so I’ll have to call my bank on my phone and they’ll give you the authorization number.”

(Red Flag #1.)

Me: “Oh, um, okay, let’s just run it through the normal way and see what happens.” *runs card but it’s denied*

Scammer: “See? I told you. Here. I’ll call my bank and they can give the okay.” *begins to dial*

Me: “I’m sorry, but I can’t talk to your bank on your phone; I have to go through my system. Let me try it manually.”

(I go through the steps, calling the number on my register to give the information. The customer is beginning to get more and more agitated as the time goes on. The card is denied again.)

Me: “I’m sorry, sir, but your card has been declined. Do you have another form of payment?”

Scammer: “No, I already told you this isn’t like a normal card.” *starts shoving his phone in my face* “My bank is on the phone right now; talk to them!”

Me: “Sir, that is not how we can authorize cards. I cannot verify who is on the other end of your phone.”

Scammer: “Get me your manager! I’m trying to spend my good money here!”

(The scammer goes through the same song and dance with my manager. My manager backs me up, denying the customer.)

Scammer: *throw his hands in the air* “Fine! FINE! You just lost a customer; I’m never coming here again!” *storms off*

Me: *under my breath* “No, please, come back and steal from us!”

(I was commended for standing my ground and not giving in to him.)

1 Thumbs
443