When It Comes To The Flavors They’re Green
(Our sugar-free flavors of ice cream change often. This week, the soft serve is pistachio. I’m training, so I let the newbie take the order while I answer questions.)
Customer: “What are your sugar-free flavors?”
Newbie: “Soft-serve pistachio and hand-dipped strawberry.”
Customer: “Is there any chocolate in the pistachio?”
Newbie: *looks at me, since she hasn’t had orders for it yet*
Me: “No, it’s pistachio.”
Customer: “What color is the pistachio?”
Me: “It’s green.”
Customer: “So, is it, like, minty?”
Me: “It’s pistachio.”
Customer: “So, there’s no mint?”
Me: “It’s pistachio. Like the nut.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
