Color Me Confused

, , , , , | Right | February 22, 2019

(I work in a store selling Manchester items such as bed linen. I see a woman pulling items off one of our display tables.)

Me: “Hi, can I help you?”

Customer: “Yes. Can you tell me if this will look any good in my room? It has to go with the paint.”

Me: “Well, I don’t know what your room looks like, or what colour the walls are, so I couldn’t really tell you.”

Customer: “The walls are blue; do you think it will go?”

Me: “Again, I couldn’t tell you because I don’t know what sort of blue your walls are. The best thing to do is to try it, and if it doesn’t match, you can bring the item back.”

Customer: “I don’t want to have to come back. I need you to tell me if it will go with my blue walls?”  

Me: “Okay, can you tell me what sort of shade the blue is?”

Customer: “It’s just blue, how can it be that hard?”

Me: *points out several items* “These items are all shades of blue; is there anything that looks like your wall paint?”

Customer: “No.”

Me: “So, what shade is your paint?”

Customer: “Blue.”

(Just then, a customer lets me know she needs her sales rung up.)

Me: “I’m sorry, I need to get back to the counter, I’ll leave it with you.”

Customer: “But I need someone to tell me that this will match my room.”

Me: “Okay, then it will match your room.”

Customer: “You really think so? Are you sure?”

Me: “Well, seeing as I have no idea what your room looks like, I’ll go out on a limb and say yes.”

Customer: “Great, thanks.”

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