Cold Is The Tea Drank By This Customer
(I’m working at a tea shop that steeps loose-leaf tea. Hot teas are served in white paper cups and cold teas are served in clear plastic cups.)
Customer: “May I have a hot oolong tea with no sweetener?”
Me: “Sure.”
(I prepare the tea and hand it to the customer. The customer leaves and comes back a couple of minutes later.)
Customer: “Hi, sorry, could you please give me a different cup for this?”
Me: “Oh, sure. Did something happen to the cup?”
Customer: “It’s just weird; it looks weird.”
Me: “Umm, okay? How can I fix that for you?”
Customer: “Can you switch it to a plastic cup?”
Me: “Sure.”
Customer: “Also, add ice to it.”
Me: “Umm… So you want a cold tea?”
Customer: “Yes.”
Question of the Week
Has a customer ever tried to cross you and lived to regret it? What happened?