Cold Customers To Calculating Staff
(Working on the till can sometimes get a bit boring and repetitive, especially when having to ask the same questions over and over again. To keep my brain busy, when a customer pays with cash I sometimes work out the change in my head before the till tells me what it is.)
Me: “Your change today will be [amount].”
(I enter the amount of money given into the till. Sure enough, I am correct with the change.)
Customer: “You knew it beforehand? How did you know?”
Me: “Um, mental arithmetic?”
Customer: “No, no! You work in a shop! You shouldn’t know math! Honestly, what next?!”
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?