To Coin An Old-Fashioned Phrase…
(I work at a medium-sized grocery store, according to Norwegian standards, and we’ve got a cash-handling system called CashGuard. The customer is supposed add coins themselves, while giving me the notes if they’re paying cash. A lot of people forget that they’re supposed to put the coins into the machine themselves and try to give them to me. I kindly say that they’re supposed to go into the machine.)
Me: “That’s [total].”
Old Lady: *tries to give me her coins*
Me: “They’re supposed to go in there.” *points at the coin machine*
Old Lady: “No, they’re not! You take them and say thank you, like they did in the good old times!” *throws coins at the counter and walks off*
Me: “…?”
Question of the Week
Have you ever served a bad customer who got what they deserved?