Coffee, Interrupted
Coworker: “Hi, can I help you?”
Customer: “A medium iced mocha.” *pauses*
Coworker: “Sure thing! Anything else?”
Customer: “JESUS CHRIST, WOULD YOU LET ME F****** FINISH? OH, my GOD ,you are just so RUDE! That is RIDICULOUS! DON’T ASK ME IF I WANT ANYTHING ELSE BEFORE I’M F***** FINISHED!”
Coworker: *stunned silence*
Customer: “And a LARGE COFFEE, CREAM ONLY!”
(I am the manager and decide to take this lady’s money and get her out of my drive-thru as quickly as possible. She rolls up to the window and throws me a five dollar bill, still yelling.)
Customer: “I’m sorry, but THAT IS RIDICULOUS! JUST OVER THE TOP! I AM HAVING A BAD DAY AND I JUST CAN’T TAKE YOU PEOPLE RIGHT NOW!”
Me: *silently hands her the drinks* “Your change is thirty-two cents.”
Customer: “You can give it to the girl I cussed at. It will probably make her feel better.”
Question of the Week
Have you ever served a bad customer who got what they deserved?