Clutching On To Some Vital Knowledge

We have a young new guy serving his mechanical apprenticeship at our dealership. He was writing his report on a vehicle he’d just fitted a new clutch on. I could see he was suddenly very agitated and annoyed.

Me: “What’s wrong?”

Apprentice: “That car I just did the clutch on. It’s just been picked up by the customer.”

Me: “Yeah, and?”

Apprentice: *Pointing to a tick box question on the form.* “Well, I can’t remember if it was an auto or a manual.”