Clothes By Any Other Name
(I’m folding shirts at the front of the store when an older man approaches me looking flustered.)
Me: “Hello. How can I help—”
Customer: “Where do you keep your Levi’s?”
Me: “Excuse me? This is a [Brand Name Store].”
Customer: “Yes. Of course it is. I’m not an idiot. I just want to know where your Levi jeans are!”
Me: “Sir, I’m sorry, but we only carry our [Store Name] jeans because we are a [Brand Name Store]. We don’t carry Levi’s.”
Customer: *looking confused and a little angry* “That’s nonsense! Where can I get some then?”
Me: “Well, large chain stores sometimes carry them. You can try Fred Meyer, Target, or Costco.”
Customer: “Outrageous! I came here to this store specifically to get Levi’s!” *storms off*
Question of the Week
Have you ever served a bad customer who got what they deserved?
