Closing That Window To Stupidity

Customer: “Hi, my laptop seems frozen and there is this huge flag on the desktop?”

Me: “Did you try rebooting the computer?”

Customer: “No, let me reboot.”

(A minute passes.)

Customer: “Okay, now it’s working but the flag won’t go away.”

Me: “Please give me your asset number. I will connect to you remotely and take a look.”

(Customer provided the number, I connected remotely and took a look at his desktop.)

Me: “Sir, there’s nothing to worry about. That’s just the Windows logo on your wallpaper…”