Closing Down Any Empathy For You

, , , , , , | Working | January 11, 2019

(I just began working at a new deli after some issues at a previous job. Starting out, the new job is great! I had fun coworkers and a nice manager, and even the higher-ups seem very kind and helpful. As time goes on, of course, some things start to seem off or annoying, but I let those go. It isn’t much to complain about. One night, I am closing and, unfortunately, I am running a bit behind. I was supposed to be out by 8:00, but it’s coming onto 7:10 and I’m not where I am supposed to be.)

Me: “Hey, [Manager], I’m running a little behind. Can you give me a hand, here?”

Manager: “Sorry, [My Name], I’m running behind on my own stuff, too. I don’t know if I’ll make it out on time myself.”

Me: “Oh, well… Okay. When you get the chance, I could really use some help.”

(I continue doing what I was doing. A few minutes later, I begin to filter our deep fryer. I still have other things I need to do, but I’m keeping calm so I don’t make any mistakes… That is, until my manager comes by and watches me work over my shoulder.)

Manager: “You’re not going to make it out on time, are you?”

Me: “Probably not… That’s why I asked for help before.”

Manager: “Well, I can’t help. I have stuff to do. Man, you’re not making it out of here until well past 10:00!”

(The deli closes at 10:00.)

Me: “Well… I still have quite a few things to do.”

(Once the fryer is done being filtered and has cooled down a bit, it’s about 7:50. I begin taking it apart to clean out the filter. My manager is close by, just watching me work.)

Manager: “Man, you are so behind!! I can’t believe it; how could you be so behind?”

Me: “I’m not sure… Look, if you’re just standing there, not busy, I could use a little help with something else.”

Manager: “I told you! I am not done yet! I’m going to be late, too!”

(A little annoyed, I continue with my work. My manager continues to watch me until the clock strikes 8:00, when she packs up her things.)

Manager: “You’re still behind? Good luck with that! I’m going home. Night!”

(And she left. I didn’t make it out until just before 10:00 that night. The next morning I came in for an earlier shift and my manager told me that I didn’t do anything right, and that I obviously needed to be retrained in closing. I’ve gotten better — and faster — at closing since, but that night just irked me enough to where I lost a little respect for my manager.)

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