Closing Before It Gets Too Hairy
Me: *answering phone* “Hello, this is [Store]. How can I help you?”
Customer: “DO YOU HAVE MOUSTACHES?”
Me: “If you mean fake moustaches for costumes, yes.”
Customer: “Great. What time do you close?”
Me: “In about 10 minutes.”
Customer: “Can you stay open? I really need those moustaches and I’m on [Road that is 30 minutes away].”
Me: “I’m sorry, sir, I have to close at nine.”
(Even if I wanted to stay open longer, I wouldn’t be able to as corporate sets the hours of operation and if I stay late I could be fired.)
Customer: “Please? What if you buy them for me and leave them outside the door? I’ll tape the money to the door.”
Me: “I don’t believe in lending money to strangers.”
Customer: “C’mon, don’t be a b****. I need these moustaches.”
Me: “I’m sorry, but I’m ending this conversation.”
(I hung up the phone and started closing the store. Around the time I left the customer showed up to scream at me through the locked door. I guess those moustaches were really important!)
Question of the Week
Have you ever met a customer who thought the world revolved around them?