Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

Closed To The Truth

, , , , | Right | June 26, 2018

(The convenience store and gas station where I work is closing for a few months to remodel. This has been known to the employees AND local customers for over a year now. The remodel is going to include tearing down the old store and putting up a bigger one, with more pumps. This scenario happens many times in one day:)

Me: “Can I help you?”

Customer #1: “You’re closing? When? Where am I supposed to get my gas and coffee in the morning?”

Me: “Yes, in about a week. We have another store in town; I’m sure they’d be happy to serve you.”

Customer #1: “But this is on my way to work. I stop here.”

Me: *trying to be helpful* “There’s another convenience store off the next exit…”

Customer #1: “Can’t you guys stay open while you remodel?”

Me: “No, I’m sorry, but they’re going to tear down the building so they can make a bigger and better one.”

Customer #1: “But can’t you stay open for gas?”

Me: “No, They’re taking out the pumps and tanks.”

Customer #1: “But I don’t understand why you can’t stay open.”

Me: “We’ll be open again in about six months.”

Customer #1: “You could stay open…”

(At this point the man behind her is getting impatient and a line is forming.)

Me: “I’m sorry, ma’am, that just isn’t possible. We’ll be open for another week. Please come again.”

([Customer #1] leaves, still muttering about us closing.)

Me: *to [Customer #2]* “Can I help you?”

Customer #2: “You’re closing?”

Me: *sigh*

Question of the Week

Have you ever served a bad customer who got what they deserved?

I have a story to share!