Close-Minded
Me: “Thank you for calling [Drugstore]. How can I help you?”
Customer: “What time do y’all close?”
Me: “We’re open twenty-four hours, sir.”
Customer: “But what time do you close?”
Me: “We’re twenty-four hours.”
Customer: “What does that mean? I don’t know military time!”
Me: “We’re open twenty-four hours a day, three-hundred-and-sixty-five days a year, sir.”
Customer: “You’re not listening to me. How am I supposed to know when to come if I don’t know when you close?!”
Me: “Sir, we never close. We’re always open.”
Customer: “What?”
Me: “No matter what time you come, someone will be here, sir.”
Customer: “Well, what kind of stupid a** schedule is that?!”
Me: “You’d have to ask corporate, sir.”
Customer: “So, wait… what time do y’all close?”
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Question of the Week
Tell us about a customer that lied or scammed to get what they wanted.
