Close Encounters Of The Dumb Kind, Part 2

| Right | July 19, 2011

(A man calls me asking about his balance. The call starts out normal enough. In order get inform on account we need to get ID.)

Me: “Okay, in order to help you, I need your full name and the last four digits of your social security number.”

Customer: “NO!”

Me: “Sir, if you want this information, I need to get your information.”

Customer: “I don’t care! I’m not giving you my info!”

Me: “Why not?”

Customer: “You’re just going to give it to your alien overlords!!!”

Me: “Well, sir, we already have your information here. We just need you to provide it so that we can verify–”

Customer: *screams and hangs up*


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