Climbing Out Of This One
(I work in a garden centre in the plants section. My job is, among other things, to give technical advice.)
Customer: “Excuse me, do you have any climbing Chlamydia?”
(Where I work is a place people go for a nice day out, so we get relaxed customers making jokes, so I get ready to make a humorous reply, but I realise that they’re entirely serious. I force my face straight.)
Me: “Umm, could you describe it to me?”
Customer: “Yes, it’s pink and climbs up, really fast.”
(Ouch! Nasty mental image right there!)
Me: “Ah, I think you might mean Clematis. Follow me and let’s see if this is what you want.”
Customer: “I’m certain I want Chlamydia!”
(I’m very certain you don’t, ma’am.)
Me: “I think you might mean this plant, Clematis montana.”
Customer: “Oh, yes, you’re right. That’s the one! Can you pick me out a good one, please?”
Me: “Sure thing!”
(I choose a nice healthy one, and we walk back towards the till. She looks thoughtful.)
Customer: “So… what’s Chlamydia then?”
Me: “Well… truth is, it’s a sexually transmitted disease.”
Customer: “…I beg your pardon?”
Me: “It’s a sexually transmitted disease, and I’m happy to say we don’t stock it here!”
Customer: “Oh, God, I’m so sorry! My son told me to come in here and ask for climbing Chlamydia. I’m going to KILL him!”
Me: *laughs* “Don’t worry about it. I’ve been asked for worst things. I had a gentlemen the other day who came in wanting a dwarf Pinus. He got that name badly wrong, and I had difficulty keeping my face straight!”
Customer: *grins in relief* “Did you tell him that size didn’t matter?”
Me: “You know, I wish I’d thought of that…”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.