Some Of Your Clients Are Ice Cold

(I take incoming calls at my office and direct them as needed. There are times I will take my lunch at the desk and answer calls. This is one of those days, and I have just sat back down with a hot meal when the phone rings.)

Me: “[Office], how can I help you?”

Client: “Hi, this is [Client].” *pauses* “I just noticed the time! Are you on your lunch break?”

Me: “I am; I just sat down, actually.” *laughs* “This gives my food time to cool off; it’s fresh from the microwave. How can I help you, [Client]?”

(She spends 50 minutes asking me questions, sometimes repetitive ones that I’ve already answered in length, before she finally winds down. I have gone from pleasant to agitated with time, because I’m hungry and my lunch break is almost over.)

Client: *sounding gleeful* “I bet your food is ice cold now, isn’t it?”

Me: “It is.”

Client: *laughs and hangs up*