Client Demands Are Just About Kicking Off
I’m a Brazilian graphic designer and as you may imagine, a lot of us take soccer (and the World Cup) very seriously. Our team games are like holidays around here.
I get a call from a client minutes before an important World Cup game, asking for a new design for some motion graphics.
Me: “Can this be delivered this evening?”
Client: “It absolutely cannot wait, since we absolutely have to post our video within the hour!”
I took my assistant from the bar and we ran to deliver a thirty-second, easy-to-do video in less than an hour. Okay, that’s fine, it happens; it is not an official holiday, after all.
The client wrote me five days later asking for some changes. At game time.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.