Clearly Not The Better (Or Smarter) Half
Customer: “I’d like to rent Mr. Hoople Oople.”
Me: “I’m sorry, sir, I’m not familiar with that one. Is it a comedy or drama? Our movies are alphabetical, so I’m sure I can help you locate it.”
Customer: “It’s a music video.”
(I take him over to the music and concert section. Nothing of that sort is found.)
Me: “Hmm, is that the name of the band or the venue?”
Customer: “No, it’s a movie. Mr. Hoople Ooople.”
Me: “No, I’m not showing anything by that name. We have a book over here that we can look up movies by actor or actress.”
Customer: “Richard Dreyfuss was in it.”
(I find nothing.)
Me: “Sir, maybe we don’t carry this film.”
Customer: “You do, my wife called and you said you had it!”
(I check with the other counter clerks. One of them looks confused but a light goes off in his head, and he goes and grabs a box off of the shelf.)
Customer: “See? I told you! Mr. Hoople Ooople!”
(The customer holds up a box which says “Mr. Holland’s Opus.” He checks out.)
Coworker: “I’d have had no idea what he was talking about either, but his wife called an hour ago and asked about it… with the right name, of course.”
This story is part of our Tongue-Tied Customers roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
