A Clear Stamp Of Admitting Their Mistake
(I work in a small pharmacy that is located about three shops away from a post office. Despite being small, it has obvious advertising.)
Customer: *walks straight up to the counter* “Hi. I can’t find your stamps.”
Me: “Uh, sorry, ma’am; we don’t sell stamps here.”
Customer: *immediately becomes frustrated* “What kind of post office doesn’t sell stamps!?”
Me: *indicates to medications surrounding the entire counter* “This is a pharmacy. The post office is just down the hall.”
Customer: “SO?!”
(She then stormed out the door as though we had offended her.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.