Cleaning Out The Trash
(It is 10 minutes after closing, and my manager hadn’t locked our front door. Two customers walk in. Our focus is on customer service as a business, so we allow them to shop. I am currently mopping the floor, which is filthy because of the snow.)
Customer #1: “Ew! Something smells disgusting over here!” *walking towards mop bucket* “Ugh, it’s this!”
Me: “I’m sorry, it’s strong cleaning fluid. Our floors get nasty in the winter.”
Customer #2: “Do you really need to do that right now? We are trying to shop!”
Me: *eyetwitch* “I’m very sorry, ladies. We closed 15 minutes ago, so I am just trying to finish the nightly chores so we can go home. I haven’t mopped in the direction you’re headed, so it shouldn’t bother you after this patch.”
Customer #1: “…rude.” *both of them walk off*
Coworker: *who has been watching quietly* “Actually, I just finished mopping over there.”
Me: “You’re my favorite.”
Question of the Week
Have you ever met a customer who thought the world revolved around them?