Citation Needed
I work at a relatively small fast-food place.
Customer: “Could I get [combo] but with a milkshake instead of a soda?”
Me: “Sure, that’ll be a thirty-cent upcharge.”
Customer: “What?! Why?”
Me: “Milkshake is an upcharge.”
Customer: “But I wasn’t charged extra last week.”
Me: “The system doesn’t allow us to ring it in cheaper.”
Customer: “Well, they did it for me last week.”
Me: “Oh, I’m so sorry that they did. Do you remember who it was so that I can look into that?”
Customer: “…”
Me: “There’s only five of us here most days, and since I know it wasn’t me, that means it was either one of the two guys or two girls. Were they blonde or—”
Customer: *Storms away.*
Works every time.
