Christmas Jeer Starts Earlier Every Year

| Right | December 22, 2015

(I’m passing food out to the customers. A lady pulls up who had a very large order.)

Me: “Hello ma’am! Here’s your order.”

Customer: “Could you help me go through my bags and make sure all my food is here. I went to [store fifty miles away] last week and they shorted me a cheeseburger.”

(We are not busy and there is no one behind her so I consent. After a few minutes we determine she has everything that she ordered.)

Me: “Here is your food, ma’am. Have a great day!”

(She suddenly snaps and starts screaming.)

Customer: “I’m calling your corporate offices! This is outrageous!”

(The customer parks and comes in to complain to my manager.)

Customer: “You should be ashamed of your staff! I want that little harlot fired!”

Manager: “I’m sorry she upset you, ma’am. Could you please explain to me the problem so I can fix it for you?”

Customer: “I told her I went to [different store] and they shorted me a cheeseburger and she didn’t give me a free one! I want my free cheeseburger!”

Manager: “Well, ma’am, I would be happy to replace it for you but I will need the receipt for the order that was wrong.”

Customer: “I don’t have it anymore.”

Manager: “Okay, then I will call the other store and ask them, they should have your complaint on file.”

Customer: “Oh, well, I didn’t call them.”

Manager: “So you don’t have your receipt and you didn’t tell the other store they shorted you a cheeseburger and want us to give you a free one today?”

Customer: “Well… I’m still calling your corporate office!”

Manager: “Can I ask why, ma’am?”

Customer: “No one has wished me a Merry Christmas!”

(The customer leaves and my manager looks at me is disbelief.)

Me: “It’s still November!”

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