Christmas Is Just A Game To Her

(I am working in the service department for a retail company. We are closing early on Christmas Eve. It’s currently 45 minutes till we close and a phone call comes in.)

Me: “Hello, how may I help you?”

Caller: “Yes, I’m looking for this game, [Game]; do you have it?”

Me: *looking up the game* “Yes, we do, ma’am.”

Caller: “Great, what time do you close?”

Me: “We close in about 45 minutes.”

Caller: “I’ll be there in an hour.”

Me: “Ma’am, we close in 45 minutes. We won’t be open in an hour.”

Caller: “I’ll be there in an hour and you better be open or I’m breaking in.”

Me: “Ma’am, you have to be here before five pm or we will be closed.”

Caller: “I’m buying this game for my kid. You ruin my Christmas and I’ll ruin yours.”

Me: “Ma’am, we will be leaving at five pm to have Christmas with our families. Please be here before five. Thank you.” *hangs up*

(As the employees were leaving about 5:15 there was a woman banging on the doors and screaming obscenities about how she would ruin Christmas for everyone.)