Choose Between Your Feline Or Machine Overlords
(Inspired by the story of the guy who tells robo-callers, “Say, ‘cheese sandwich,’” I decide to try it out when I get a call for insurance. She honestly does sound like a real person so I am a little nervous.)
Robot: “Hello! I would like to talk to you about your car insurance.”
Me: “I already have car insurance.”
Robot: “I’m not going to ask you to change it; I just want to give you options. We work with…”
(As she begins to list different companies, my cat comes up to snuggle and I get an idea.)
Me: “Oh, hey, my cat is here. Did you want to say hello? He’s really friendly.”
Robot: “I’m sorry? I didn’t quite catch that.”
Me: “My cat is here. Would you like to say hi to him?”
Robot: “Uh-huh.”
Me: “All right. Say, ‘Hello, Linden.’”
Robot: *silence*
Me: “Say, ‘Hello, Linden.’”
Robot: “Okay! I will put you on the do-not-call list.” *click*
(Fairly certain that was a robot, but still…)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.