Chilly Reception
(I was working at the kiosk where we sell sweets and drinks when this transaction occurred with an old woman over the bottled water.)
Customer: “Is that water cold?”
Me: “Yes, it’s just out of the fridge.”
Customer: “I don’t see a fridge.”
(I gesture towards the fridge a few feet away from the kiosk.)
Customer: “Can’t I just have one out of there?”
Me: “Yeah, of course.”
(I fetch her one out of the fridge.)
Customer: “That doesn’t look too cold to me.”
Me: “…well, you can feel for yourself, if you like. It really is quite cold.”
Customer: “No. You do it.”
(I put my hand against the bottle and then pretend to flinch.)
Me: “You’re right, ma’am, it’s boiling hot. I’m very sorry about that.”
Customer: “I’ll just have a Coke then.”
Me: “…”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.