Children Of The Vase

, , , | Right | August 9, 2017

(My hotel is hosting a wedding reception, and lots of the people there are not staying; they are relatives. One such woman comes up to me with a large vase.)

Customer: “Could you hold this for me for a few minutes?”

Me: “Well, okay; only for a few minutes, though.”

Customer: *smiles and disappears*

(Though it’s not my duty to help these non-guests, I figure she has to go to the bathroom and doesn’t want to hold a large vase. A few minutes pass, then an hour, then two hours. A little boy comes over, takes the vase, and leaves with it.)

Me: “Uh, hey?”

(He doesn’t look back. Figuring it’s the woman’s son, I shrug and continue work. Then the woman comes over and exaggeratedly looks around.)

Customer: “Hey, where’s the vase?”

Me: “A little boy came and took it… He wasn’t your son?”

Customer: “No, I don’t have a son! I told you to watch my vase!”

Me: “I’m sorry, but you did say a few minutes.”

Customer: “So? You’re supposed to look after it forever if need be! What terrible customer service! I can’t believe you let some strange kid take my vase!”

(She convinced her relative, who was staying here, to file a complaint. She actually got compensated, but my manager didn’t punish me. Phew.)

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