Those Needling Little Details
(I am being hooked up to an IV for a minor operation. I hate needles, but I’ve found that looking away and focusing on small talk helps. This was at the end of a long conversation designed to distract me from the IV being put in. I am 21, and my nurse doesn’t look very old.)
Nurse: “You’re doing very well with this. My daughter also hates needles, and she needs someone to hold her hand with injections.”
Me: “Oh, yeah, I used to be like that. When I was 5 or 6 my parents would have to hold me down for my shots.”
Nurse: “My daughter is 23.”
(Thankfully, the nurse then had to change the conversation to important medical questions.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.